Privacy Policy

Last Updated: January 2025

This Privacy Policy explains how HS Home Solutions (“we,” “our,” or “us”) collects, uses, protects, and shares your information when you visit our website, schedule a service, or interact with us in any way.

By using our website hshommesolutions.com, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you contact us or request a service, we may collect:
• Name
• Email address
• Phone number
• Home or service address
• Payment information (handled securely through third-party processors)
• Any details you provide about cleaning or home services you need

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device type
• Pages visited on our site
• Time spent on the website
• Cookies and tracking data

1.3 Information From Third Parties

If you contact us through Facebook, Google, Yelp, or other platforms, we may receive basic profile or contact information.

  1. How We Use Your Information

We use collected information to:
• Provide and manage services
• Schedule appointments
• Send confirmations, reminders, and updates
• Improve our website and customer experience
• Process payments securely
• Respond to questions and customer support needs
• Send promotions or offers (only if you consent)
• Ensure safety and prevent fraud

  1. Sharing Your Information

We do not sell your personal information.

We may share your information with:

3.1 Service Providers

Third-party companies that help us with:
• Payment processing
• Booking and scheduling
• Website hosting
• Marketing and analytics

These providers are required to protect your data.

3.2 Legal Requirements

We may disclose information if required to:
• Comply with the law
• Respond to legal requests
• Protect our rights, property, or safety

  1. Cookies and Tracking Technologies

We use cookies to:
• Improve website functionality
• Analyze website traffic
• Personalize user experience

You can disable cookies in your browser settings, but some website functions may not work properly.

  1. Data Security

We take privacy and data protection seriously.
We use:
• Secure servers
• Encrypted connections (SSL)
• Limited access to personal data

However, no system is 100% secure, and we cannot guarantee absolute protection.

  1. Data Retention

We keep your information only as long as necessary to:
• Provide services
• Maintain records
• Comply with tax and legal obligations

You may request deletion at any time.

  1. Your Rights

Depending on your location, you may request:
• Access to your personal data
• Corrections or updates
• Deletion of your information
• Opt-out of marketing emails

To request any of these rights, contact us at:
📧 hshommesolutions@gmail.com
📞 (coloque seu número aqui)

  1. Children’s Privacy

Our website and services are not directed to children under 13.
We do not knowingly collect information from children.

  1. Links to Third-Party Sites

Our site may include links to external websites.
We are not responsible for their privacy practices.

  1. Changes to This Privacy Policy

We may update this Privacy Policy as needed.
Any changes will be posted on this page with a new “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 hshommesolutions@gmail.com
📞 (coloque seu número aqui)
🌐 hshommesolutions.com